John Fusco

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• November 10, 2010, on Ford Story:

  I have a 2000 Ford Contour SVT that my daughter purchased new. She was living in Fort Lewis, WA with her husband who was in the service at the time. A customer service recall came out, about the dash board glue giving away! Evedently the recall notice must have been missed placed at the army base as she claims that she did not receive it. Anyhow, I purchased the vehicle from her, and the glue has given away, which in turn has made the defroster useless. Ford and the dealership both say that the recall expired and it is an old car and what did I expect? I would expect them to fix the problem that they created. Both the local dealership and Ford state that if they fixed all the problem that customers had with their products they would be out of business. They made 4 BILLON dollars, however, after much research on their products and complaints, they might be correct!! So much for customer service. I guess that I am one of the lemons from Ford's lemon tree. I will never purchase ...