If you were to log in, you'd be able to get more information on your fellow community member.
Fast forward to 2013 and Eurocopter has closed the customer satisfaction gap to Robinson to be almost equally good (or bad). Rotor & Wing OEM Excellence Ratings 2013 www.aviationtoday.com/rw/topstories/Striving-for-Excellence_79598.html#.VNdLGFPF84Q