W Lewandowski

A member of the Philip Greenspun's Homepage community since April 30, 2007

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April 30, 2007, on Toyota Sienna Review:
Our 2000 Toyota Sienna is just one of those cars that did not work out for our family the way we planned. It now has 86,000 miles on it and it limps along as we try to get our useful life from it. We had the blue smoke problem beginning at 23,000 miles in 2002. The car was a dog despite our attempts to maintain it. I took it to the dealership and they said it would cost $4,000 to fix. They explained the process of filing a complaint, getting your ID no. and producing the receipts, and they would analyze the problem and let me know how much it would cost. It sounded like they did not really want to perform the warranty work. So, I increased the frequency of the oil changes, desludged the engine with chemicals and it ran until it had 58,000 miles on it, with occassional blue smoke. At 58,000 miles in 2004, the engine light came on and there nothing I could do to extinguish it. I went back to Toyota, but was again discouraged despite the new process they had for dealing with claim...