Pamela Turley

A member of the Philip Greenspun's Homepage community since October 5, 2006

If you were to log in, you'd be able to get more information on your fellow community member.

October 5, 2006, on Toyota Sienna Review:
We purchased a 2004 Sienna XLE Limited that now has 48,000 miles on it, from Panama City Toyota in Panama City, FL. Overall we have been very happy with the van, although we have had some issues. First, the air conditioner, which is a front and rear climate control system, went out and began blowing heat instead of cold air. This is a major issue where we live (Florida!). We took it in to be repaired and they charged us $130 for a test to check the hoses, reported all was fine and system was now working. They added freon. We questioned it, but were assured it was fine now. 2 days later, same problem. We took it back, and after a couple of days at the Toyota service center, they determined there was indeed a problem other than low freon (I wonder, was it really low in the 1st place???!) So they quoted us $690 in addition to the $130 we have already paid. After much discussion, they finally agreed to make the repairs at no further charge to us, due to our shattered confidence in ...