Alice Roberts

A member of the Philip Greenspun's Homepage community since March 16, 2006

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March 16, 2006, on Ford Story:
Ford - Fix Or Repair Daily - as someone has told me before. I bought a 2004 Ford Focus for my son. He drove it home from work one day with no problems, parked it in front of the house since he was going out again later that evening. When he went out to leave, the ignition was locked and he could not turn the key in the ignition at all. We checked on the internet and found this is a common problem with the Ford Focus, but is not recognized as a recall issue by Ford. The next day we called the Ford Warranty Towing service to report the problem since it was still covered under the original warranty. They had their towing company tow the car to the dealership. They did not provide a rental car. Later that day, they called to say the car was ready. I took my son to the dealership to pick it up. He started to drive off the lot and noticed the steering was really off. He immediately turned around, drove back into the service area and requested they adjust the alignment, since it was...