Neil McAslan

A member of the Philip Greenspun's Homepage community since April 27, 2005

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April 27, 2005, on Voice Over IP telephone service:
You commentary about Lingo was very accurate except... Your $5 per month charge infinitum relates to a 2nd number. When Lingo is setup they issue a temporary number. When the number port is complete you now have 2 numbers. Thant's why your Calling ID stayed persistent with the old Calling Line ID. I had the same thing and called to have them obsolete the temporaryu number and make my Ported Number the primary account number. Why we should have to do this shows they didn't have their procedure correct. The email told us to do nothing and the tempory number would drop off the account. If we had wanted to keep the temporary number and the ported number we were to contact them. They were reversed. The support is still poor even with Canada. I haven't had to call them. 0800 numbers and 0845 numbers are incorrectly tarrifed as Premilum numbers when they are not, they should be charged as straight local numbers in both cases as the called party pays. That said, I love th...