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Being in the process of moving into a new home in Cambridge, I decided to redo the closets in my bedroom, including a step-in that was essentially empty. I called up Closet Solutions, which has now apparently moved to Newbury Street in the Back Bay, and left a message with the receptionist, who said someone would call me back later in the day or tomorrow. A week later someone finally called back, and scheduled an appointment with a designer for the following week. The well-dressed designer showed up more or less on-time, made it clear to me that her time was extremely valuable, took one look at my closet and said that "this isn't big enough for us, there isn't anything that we can do, and it would start at about a thousand dollars." I'd seen a similarly sized closet redone by California Closets at about that price, and in a very clever fashion. I pointed this out, she shrugged. I also mentioned that they had been suggested to me by someone who had had a small closet done. She asked ...