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The previous comment of Mr. Endo stating that the Uniform Commercial Code does not apply to transactions involving consumers is incorrect. He is correct, however, in suggesting that consumer protection statutes are an important source of protections for individual consumers. Consumer protection statutes are in addition to any remedies that an individual consumer might against a merchant under the UCC. Many, perhaps most, states have consumer protection offices, frequently as a part of their attorney general or equivalent office. The filing of a consumer protection complaint a little cost may sometimes bring a good result in an appropriate case, without resort to hiring an attorney and commencing litigation.