Bill Higdon

A member of the Philip Greenspun's Homepage community since January 1, 2002

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January 1, 2002, on Toyota Sienna Review:
My story: bought a new '98 Sienna in 12/97 (5 months after I bought a new T100... I really was/am a Toyota fan!). My wife put 16K miles on it the first year, and then only about 6K each of the next two years because she decided to stop working after our second child was born. Last December, with about 28K miles, there were a few things bothering us so we brought it in before the warranty ran out. You know, the usual as many have noted above: the doors rattling (they couldn't find anything), the sliding door not operating correctly (they replaced a cable), the dash rattling (they didn't even try on that one), and a puff of white-ish smoke about 30% of the time upon startup. I also had them do the 30K mile service to the tune of a few hundred dollars. They did the service, replace the cable, and were ready to hand it back to me. I asked them about the puff of smoke and they said they did not observe it at all. I asked them to persue it. They called me a day later and asked if I was sittin...