Megan Trent

A member of the Philip Greenspun's Homepage community since June 20, 2001

If you were to log in, you'd be able to get more information on your fellow community member.

June 20, 2001, on Toyota Sienna Review:
Sludge Problem here too! I can't believe this! My 2000 Sienna XLE is only 18 months old and only has 14,000 miles on it!! and I just discovered the sludge in my engine at my latest regular maintenance oil change at Pro Care in Middletown, Ohio. I have an appointment with the closest Toyota dealer (45 minute one way drive!) on Monday to "inspect my car" and "determine the course of action" but they have already accused me of neglect and informed me that my Warranty is now void despite having proof of oil changes! I wish I had a Toyota dealership in my town that I could have conveniently gone to for Oil changes - I wonder if they would accuse their own staff of not *really* changing the oil!! As soon as I began to describe my problem to the dealership service person, I was instantly accused of wrongdoing and commanded to call a National 800#. I was assigned an investigative case# by the national folks and instructed to call the dealer again and give the case# in order to obtai...