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Your problems with including the non-litigation oath in your personal life reminded me of the Prisoner's Dilemma discussion in the book Complexity. The goal was to investigate why people cooperate at all, since in most situations cooperation gains a smaller immediate advantage in exchange for the risk of betrayal. The game-theory answer says that entities shouldn't cooperate, even though most people find it worthwhile to do so.The dilemma arises because of the expectation that cooperation or conflict is a one-time deal, without any persistence. If the situation is repeated, it becomes apparent that ongoing relationships give cooperation a much stronger advantage. In business -- and in particular in this business, where the explicit assumption is that happy customers will continue to pay -- the ongoing relationships give everyone reason to cooperate.
In private life, however, most big-money situations are not iterated -- at least, not often enough to matter. I d...